Terms of Service
Last updated: April 2026
By accessing or using Quick Pharma's platform, you agree to be bound by these Terms of Service. Please read them carefully before placing any order or uploading any prescription.
gavel 1. Acceptance of Terms
These Terms of Service ("Terms") govern your use of the Quick Pharma website and services. By creating an account, browsing our catalog, or placing an order, you confirm that you are at least 18 years of age and agree to comply with these Terms. If you do not agree, please discontinue use of our platform immediately.
medication 2. Prescription Medicines
Certain products listed on Quick Pharma require a valid prescription from a registered medical practitioner. You agree to:
- check_circle Upload only genuine, unaltered prescriptions issued in your name.
- check_circle Not attempt to obtain prescription medicines without a valid prescription.
- check_circle Allow our licensed pharmacist team to verify your prescription before fulfillment.
- check_circle Accept that orders may be cancelled if the prescription cannot be verified.
shopping_bag 3. Orders & Payments
All orders are subject to product availability and prescription verification where applicable. Prices displayed are inclusive of applicable taxes. Quick Pharma reserves the right to cancel any order in the event of pricing errors, stock unavailability, or failed verification. Payments made via Razorpay are subject to Razorpay's own terms and conditions.
local_shipping 4. Shipping & Delivery
We offer free shipping on orders of ₹1,000 or more. A flat shipping charge of ₹100 applies to orders below this threshold. Estimated delivery times are provided at checkout and are indicative only. Quick Pharma is not liable for delays caused by courier services, natural events, or regulatory holds.
undo 5. Returns & Refunds
Medicines and healthcare products are generally non-returnable once dispensed, in accordance with applicable pharmacy regulations. Refund requests will be considered in cases of:
- info Wrong product dispatched due to our error.
- info Product received in a damaged or expired condition.
- info Order cancelled before dispatch.
All refund requests must be raised within 48 hours of delivery by contacting our support team.
lock 6. Privacy & Data
Your personal health information, prescription images, and order history are stored securely and used solely for order fulfillment and regulatory compliance. We do not sell or share your data with third parties except as required by law or to facilitate delivery by our logistics partners.
warning 7. Medical Disclaimer
Content on Quick Pharma is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before starting, stopping, or changing any medication. Quick Pharma and its pharmacist team are not liable for decisions made based solely on information available on this platform.
edit_document 8. Changes to Terms
Quick Pharma reserves the right to update these Terms at any time. Continued use of our platform after changes are published constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.
For questions regarding these Terms, please contact us at our contact page.